Swift Aviation Services
Line Service Technician
Summary: The Line Service Technician (LST) must be an exceptional relationship builder with the drive to provide world-class customer service with respect to activities on the ramp and interfaces with customers, pilots, passengers, senior staff and regulatory agencies.
Key Duties and Responsibilities:
- Fueling aircraft
- Driving refueling trucks, and towing equipment
- Connect hoses and operate equipment to move liquid materials into and out of storage tanks or vessels
- Towing aircraft in and out of hangar
- Assisting passengers and pilots with luggage Load and Unload and transportation needs
- General system servicing and cleaning
- Read work orders or receive oral instructions to determine work assignments and material equipment needs
- Record numbers of units handled and moved, on tie-down sheets or work tickets
- Confer with customer in person in order to provide information about product and services, to take orders, or to obtain details of complaints
- Solicit sale of new or additional services or products
- Assurance of proper FAA and TSA rules and regulations are followed
- Perform airfield management activities, which may include escorting passengers and or crew-members airfield via different traveling modes i.e. walking or driving of company or rental vehicle
- Driving of passengers and or crew members on and off airfield to destination i.e. hotel, main airport, aircraft, etc.
- Other duties and responsibilities as assigned
QUALIFICATIONS
Education Requirement: Must have High School Diploma or GED
Experience Requirements:
- Prior experience working at an FBO preferred
- Excellent Customer Service, Organizational, Training and Communication Skills
- Desire to be part of a team
- Professional in appearance and mannerisms
- Initiative
- Able to develop a friendly rapport
- A sincere desire to assist customers
- Basic computer and keyboarding skills
- Ability to calculate figures and amounts
- Attention to detail
- Ability to lift up to 50 lbs
Other Requirements:
- Ability to pass a drug screening test
- Able to pass a background check
- Clean driving record
Ideal candidate will have the following work styles:
- Reliable, responsible and dependable, and fulfilling obligations.
- Strong attention to Detail
- Ability to work independently and with a team
